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Combining Retail Express software with Magento gives you many advantages to stay ahead of the competition. Retail Express Magento integration fosters the data syncs between online and physical stores, ensuring consistent and accurate data across platforms. With consolidated data in hand, you can streamline business processes and obtain an insightful view of your business situation, thus driving overall efficiency and customer satisfaction.

However, linking Magento and Retail Express is no easy job. As this cloud retail POS isn’t natively compatible with the eCommerce platform, you need a connector to bridge the two systems for data exchanges. This method, though workable, often costs money and causes resulting problems like data mismatch or sync disruptions.

For retailers looking for 3rd-party middleware to link Magento and Retail Express, we list the best 3 connectors here for your reference. In case you want a cost-saving and effective solution for direct connection with Magento, we recommend an optimal alternative at the end of this post. Keep reading on!

Benefits of Retail Express and Magento integration

Magento POS integration eases real-time data synchronization between the two systems, thus simplifying business operations and delivering customers a unified shopping experience.

  • Control inventory across channels: Connecting Retail Express and Magento sync product data in real time, including product attributes, descriptions, and stock quantity, thus displaying up-to-date and precise information to your customers wherever they shop. Besides, the integration helps you monitor stock levels for multiple locations so you can make reasonable inventory-related decisions to ensure an uninterrupted flow of merchandise for selling.
  • Deliver omnichannel buying experiences: Retail Express POS Magento integration transfers customers, orders, and products between different sales channels, enabling you to offer your customers flexible order fulfillment options. For example, shoppers can browse and add products to their online carts, then choose to receive their purchases in a specific store or have them delivered. Additionally, your customers can also benefit from omnichannel loyalty programs, which let them earn and redeem loyalty points both online and in-store.
  • Derive well-rounded business insights: Linking Retail Express with Magento gathers and consolidates business metrics from scattered systems like sales, orders, refunds, loyalty points, customers, and inventory to give you a complete view of your business performance. Based on this data collection, you can extract actionable insights for business improvement.
  • Minimize data errors: With the connection between Magento and this retail cloud POS, data automatically flows between online and physical stores, thereby reducing the chances of data errors or duplication caused by manual data entry. This process also frees up labor from dull manual jobs and lets your staff focus on more important tasks instead, such as researching markets or supporting customers.

2 ways to integrate Retail Express and Magento

Business owners can build custom API integration or employ an iPaaS to pair Magento and Retail Express.

Custom API

Merchants can set up Magento Retail Express POS connection by asking their in-house or outside developers to build custom API integration to meet their unique business needs.

  • How it works: You discuss your integration requirements with the developer team so they can fully understand what your business needs, including the data types you want to sync. After that, the team will develop custom integration based on the APIs of Magento and Retail Express to bridge the two systems. They also track, maintain the integration, and fix errors.
  • Pros and cons:
Pros
Cons
  • Highly customized to your business demands
  • High expenses
  • Need in-depth technical expertise
  • Time-consuming and labor-intensive

Integration Platform as a Service (iPaaS)

As a well-functioning integration application, iPaaS not only can join Magento and Retail Express but also integrate other platforms. Therefore, this method is appropriate for merchants who run their businesses using different systems.

  • How it works: iPaaS often comes with an intuitive and easy-to-use UI, making integration less complicated, especially for those who don’t have much coding experience. IpaaS platforms also offer pre-built connectors, data transformation rules, and workflows to expedite the integration work. Besides, they provide many tools for automation and error detection. IpaaS is also capable of connecting numerous systems and platforms.
  • Pros and cons:
Pros
Cons
  • Ease of use
  • Can connect many other systems and platforms
  • Scalable and flexible
  • Safe and secure
  • User-friendly interface
  • No coding knowledge
  • High costs

4 best connectors for Retail Express Magento integration

Below we present the best Magento Retail Express POS connectors. Take a look and pick out the best one for your business.

Connector
Key features
Pricing
Pros
Cons
Best for
Customer reviews

Integration Fox
  • Support two-way data syncs in real time
  • Provide intuitive point-to-point mappings
  • Support cross-entity mappings
  • Supply entire data sync history
  • Enable data transformations
  • Assist failure management and API maintenance
Integration Fox has 3 pricing plans.
  • StarterPlus: $299/ month
  • Professional: $549/ month
  • Professional Plus: $699/ month
  • Enterprise: $999+/ month
  • Google Sheets Enterprise Platform: $90/sheet/month
  • Essentials: $99/ month
  • Safe and secure
  • Highly scalable
  • Easy to use
  • 14-day free trial
  • The admin is a bit difficult to use.
  • Best for medium to large retailers
5.0/ 5.0 on Capterra
  • Excellent product
  • Excellent customer support
  • Great product and better services
Commercium by Constacloud
  • From Retail Express POS to Magento: Transmit inventory, product listings, prices, and shipment tracking
  • From Magento to Retail Express POS: Transfer all orders and customer information
  • Sync inventory data in near real time and other information within 5–10 minutes
There are 6 pricing plans for Commercium as follows.
  • Free Forever plan: $0/ month for 100 SKUs, 30 orders/  month, and 1 channel integration
  • Quick Starter plan: $19.95/ month for 300 orders/ month, 1,500 SKUs, and unlimited channel integrations
  • Pro Seller plan: $29.95/ month for 600 orders/ month, 5,000 SKUs, and unlimited channel integrations
  • Pro Seller Plus plan: $49.95/ month for 1,200 orders/ month, 10,000 SKUs, and unlimited channel integrations
  • Elite Seller plan: $119.95/ month for 3,000 orders/ month, 30,000 SKUs, and unlimited channel integrations
  • Custom plan: Custom pricing
  • Free setup
  • Free plan available
  • Free onboarding for all plans
  • User-friendly
    • Limited customizability
      Best for small and medium retailers
      4.1/ 5.0 on Trustpilot
      • Good and reliable services
      • Outstanding support team
      • Everything works great.
      SAAS Integrator
      • Support unilateral and bilateral syncs: from Retail Express to Magento and from Magento to Retail Express
      • Sync products: Mass listing, matrix products with variants (dimensions, colors, images), inventory, and pricing rules
      • Sync customer, inventory, and order information
      • Send Magento orders with pickup locations to Retail Express
      • Supply an integration dashboard for users to view all key data
      Contact for detailed pricing
        • Easy to configure
        • Highly secure
        • No coding knowledge 
        • System-agnostic
        • No free trials
        Best for medium retailers
        No reviews yet
        MyIntegrator
        • Support syncing hybrid products, inventory, pricing, orders, and customer data
        • Sync data in real time or at specified intervals
        • Send SMS and email notification about errors, job completions, and more
        • Provide an online dashboard that lets users track, configure, and schedule integration workflows
        • Supply real-time logging
        Contact for details
        • Fast and secure
        • Flexible and customizable
        • No free trials
        Best for small merchants
        No reviews yet

        Tips for a smooth Retail Express POS Magento integration

        tips-for-a-smooth-retail-express-pos-magento-integration

        Src: SAAS Integrator

        Follow these tips to guarantee a seamless connection between Retail Express and Magento.

        • Define integration goals: Identifying what you aim to achieve with the integration is crucial for evaluating its performance. These set objectives will guide you in tracking and adjusting the integration to meet your needs, ultimately contributing to your business success.
        • Data mappings and workflows: You should specify the below elements before linking Magento and Retail Express
          • Data points: Decide what data (customers, orders, products, inventory) you want to sync between the two platforms
          • Sync directions: Whether the data exchange is unidirectional or bidirectional
          • Sync frequencies: Whether the data syncs take place in real time, near real-time, or on schedule

        Determining the mappings and workflows beforehand allows you to monitor the Magento Retail Express POS integration to handle problems, accelerate data movement, and guarantee system stability.

        • Clean data: Cleaning data means removing erroneous, inaccurate, duplicated, and irrelevant data before syncing. Doing this frees your systems from unnecessary information, thus speeding up data transfers and ensuring correct, relevant, and consistent data for business insight extraction.
        • Choose a good integrator: To opt for the most suitable Retail Express Magento connector, you should examine its feature set to see whether it can meet your integration requirements. You’d better also consider its pricing structure to make sure using the connector won’t severely decrease your profits. In addition, it’s worth checking whether the middleware is scalable and customizable to adapt to your business growth.
        • Track and supervise: Setting up the integration might be quick, but maintaining it is a demanding job that requires time and labor. To avoid sudden business disruptions, you should allocate employees to oversee the integration regularly to fix errors timely and find room for improvements.

        Magento-native POS for direct Magento integration: No connector needed

        Drawbacks of Retail Express Magento integration connectors

        Using integration connectors is a popular way to join Retail Express and Magento. However, it also has several disadvantages as below.

        • Unstable connection: The connection you establish with a Magento Retail Express connector is indirect and unstable. Your chosen middleware can abruptly experience crashes, bugs, or glitches, causing connection loss. Consequently, your business might suffer sync disruptions, data loss, data mismatch, and other serious issues, affecting the overall business performance.
        • High costs: Integrator providers can charge monthly or one-time prices for their integration solutions. In most cases, these costs will increase in line with the number of your orders, products, and stores, which means you have to pay more when your business grows. Adding the fees for Retail Express POS and the connector together, you end up bearing a high cost to have a complete system that works properly with Magento.
        • Multiple contact points: Depending on the Magento Retail Express middleware diminishes your control over your systems and the integration. If a technical problem arises, you have to contact both POS and connector providers to detect and fix the errors, making the error-handling process slow and ineffective.
        • Security concerns: Although most connectors are highly secure as they employ advanced security technologies like encryption, they can’t eliminate all the security risks. Revealing your data to middleware providers makes your business more susceptible to security threats, such as unauthorized access or data breaches.

        Magestore Magento POS to connect with Magento directly

        magento 2 pos

        Employing an external connector to join Magento and Retail Express involves numerous concerns, such as high costs or the risk of sync interruptions. In this case, a more optimal solution is to use a Magento-native POS for a direct and stable data sync with Magento. Magestore Magento point of sale is a feature-rich, reliable, and powerful POS for Magento that enables you to manage your physical stores and connect with Magento for seamless data transfers.
        Let’s compare the two systems and find out why Magestore POS is the best POS system for Magento!

        Magestore Magento POS
        Retail Express POS
        Direct integration:
        • Magestore Magento web-based point of sale can integrate with Magento without a connector thanks to its native compatibility with the eCommerce platform. This direct connectivity ensures a stable connection for real-time data syncs while minimizing potential troubles caused by using 3rd-party connectors like sync interruptions, data loss, and security threats.
        Indirect integration:
        • Not being a native solution for Magento, Epicor POS system and Epicor ERP can only integrate with the eCommerce platform via a connector. This indirect connection is unstable, making your business more vulnerable to several issues, such as sync interruptions, data inaccuracy, and security attacks.
        Fast and efficient customer support
        • Following you from start to finish, the Magestore team can quickly understand your problems, dig deep to find the root causes, and fix errors quickly and effectively, thus reducing business delays or disruptions.
        Slow and inefficient customer support
        • Many Retail Express reviews complain that the team support is not as efficient as expected. Users must wait for months to have developers look at their issues without getting a good solution in the end.
        Flexible and affordable cost
        • The pricing of the Magestore Magento POS system depends on your actual business situation, particularly the store number, unique requirements, and support and service levels, which means you pay for what you truly need.
        • Magestore POS doesn’t charge extra fees when you add new users or devices. There are also no implementation and transaction fees.
        High subscription fees
        • Retail Express pricing starts from $129/ month per store. If your business expands to more locations, you’ll have to pay higher fees for the POS only. 
        • To connect this POS software Australia with Magento, you must also pay for a 3rd-party integrator. As a result, the total cost to have the POS integrated with Magento might be so high that it negatively affects your profits.
        • For example, if you have a store and choose Integration Fox (Professional plan) to link Retail Express and Magento, you have to pay:
        • Retail POS monthly fees: $129
        • Integration Fox (Professional plan): $549/ month
        • Total costs: $678/ month or $8,136/ year

        Conclusion

        Retail Express Magento integration is advantageous to your business without a doubt. The connection facilitates the transfers of data like orders, customers, products, and inventory between your online and physical stores, thereby optimizing retail operations and elevating your customer shopping experience. To pair Magento with this cloud-based POS system for retail, you can develop custom API integration or utilize an iPaaS, subject to your business conditions.

        Be aware that by using external middleware for the integration, you’re up against certain problems this method brings back, including data loss, security threats, and high costs.

        If you don’t want your business to experience these issues, you’d better switch to a Magento-native POS to guarantee a smooth connection with Magento for data syncs. Magestore’s best POS for Magento can integrate directly with Magento to sync data in real time, making it a more cost-effective, fast, and reliable alternative solution to Retail Express.

        FAQs

        How much does Retail Express Magento integration cost?

        The total cost for the Magento Retail Express integration includes the monthly fees for the POS license and the connector used to link with Magento. The exact number depends on the middleware you choose and the accompanying services, such as implementation or customer support.

        What is Retail Express POS best for?

        Retail Express POS is best for small to medium retailers in Australia and New Zealand who are running their businesses in fashion, furniture, pet stores, toys, etc.

        Which POS system is the best for retail?

        Which one is the best POS for retail depends on your specific business situation. Retail Express is a good option if you’re a small or medium merchant that operates in Australia and New Zealand. If you’re a fast-growing retailer with a global reach and have an eCommerce site on Magento, Magestore POS is an optimal solution as it can scale easily with your business growth

        Best POS for Magento

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        Author Hoa Do

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