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Magestore vs Epos Now: Which is the better POS solution for your Magento stores?

Why Epos Now isn’t the best choice for Magento merchants anymore!

Epos Now Reviews
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Epos Now Reviews
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Magestore POS is a reliable point of sale for Magento merchants looking for the perfect solution to connect online and offline sales, customers, orders, and inventory management. Magestore POS serves over 10,000 global Magento retailers with nearly 15 years of experience. This is a web-based PWA POS, so it is light and fast. You are the owner of your database.

  • Fast order creation and processing in under 1 minute
  • Scalable and customizable
  • Compatible with multiple hardware, payments, 3rd-party tools
epos now logo

Epos Now is a UK-based POS solution for small retail businesses. Epos Now offers features including inventory management, sales reporting, customer relationship management, and payment integration. This is a cloud-based POS, so your data is stored in the POS provider’s server. Because it’s a standalone ePOS, Epos Now isn’t designed to be native to any eCommerce platform.

  • Affordable
  • Easy to use
  • Process payments quickly and efficiently
Magestore Case Study: Trulieve
Magestore Case Study: Pernod Ricard UK
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Magestore Customer: Mr. Pet's
Magestore customer University of Michigan
Magestore customer IKEA
Magento POS for health and beauty

5 reasons why you should replace your Epos Now POS

Epos Now can be a budget option to get started. However, as your business grows, you’ll need more robust functionalities that an all-in-one POS system can’t address.

In addition, using integrations to connect your Magento website and ePOS system means you depend on third-party providers to centralize your sales orders, inventory, and loyalty programs. Any issues with the integration can lead to long disruptions to your operations and unhappy customers.

If Epos Now is falling short and you’re looking for alternatives, we’re here to help. Here are 5 things that Magestore POS outperforms Epos Now.

POS comparison criteria: Magento native
  • Leverage all of Magento’s powerful capabilities in your stores

Magestore POS is native to Magento while Epos Now is not, so you need a third-party connector.

Epos Now

  • Epos Now is a standalone POS solution, so if you want to connect your Magento and physical stores to sync data, you need a third-party Magento connector.
  • As it isn’t a direct integration, this doesn’t ensure smooth operations and real-time data synchronization because of potential data conflict.

“Now been using this company for 2 years and they still have not managed to integrate our Magento system with the Epos Now till.” _Customer review_

Magestore POS

  • Magestore POS is a Magento-native solution, so it brings all of Magento’s functions to your store without third-party integrations.
  • With Magestore POS, your Magento database becomes the single source of truth to manage all your inventory, sales, and customers.
  • Retailers can set up product configurations, Magento promotion rules, and inventory information from the Magento backend. All info will appear on the ePOS software in real time without extra manual work.
  • Empower your business system with rich features and functions

Magestore POS for Magento is much more powerful than Epos Now POS.

Epos Now

  • Epos Now is a POS solution with basic features for small retailers, primarily payment processing and inventory management. It lacks standard features and functions, for example:
    • Loyalty programs such as gift cards, and store credit
    • Features of inventory management such as stock alert, stock forecast, stock transfer, multiple warehouses, units of measurement (UOM)
    • Shipping methods such as store pickup (BOPIS), and curbside pickup
    • Payment methods such as split payment, partial payment, and layaway
    • Hardware compatibility

“The Epos Now system is slow and lacks a lot of features that other systems have.” _Customer review_

  • Epos Now is a cloud-based POS with an offline mode, however, it doesn’t work stably.

“Epos Now sales reports are incorrect all the time, cash up was wrong on a daily basis.” _Customer review_

Magestore POS

  • Magestore is an advanced POS solution for Magento because the system is designed and upgraded continually. Magestore unlimits your POS functions. It enables merchants to manage all in-store and back-office operations from order processing, fulfillment, staff, and customers, to inventory, and purchasing in one place.
  • Offline mode works stably and properly and allows you to create and process orders without the Internet connection from everywhere.
pos inventory system - magestore
POS comparison: Pricing, policy, and integration
  • Have complete control over your system, business, and technology-wise

Your system should adapt to your technology and business needs.

Epos Now

  • Epos Now is a cloud-based POS, so your data is uploaded, stored, and synced at Epos Now servers.
  • Besides, you’ll depend on 3rd-party plugins to build necessary features for your business.
Magestore POS

Customization capability helps you build a suitable solution that works for your business’s complicated needs.

  • With Magestore, our expert team will work with you to create a tailor-made solution for your requirements and no one else. We’ll also make sure you always stay up to date with the latest Magento version and technology.
  • As Magestore POS is web-based, you’ll own and store the POS data on your server without relying on the POS providers to host your data.
  • Seamlessly integrate POS system with other software and hardware to streamline operations

Integration is one extremely important feature of any technology solution. If it doesn’t work well, you can see incorrect information and improper synchronization.

Epos Now

  • You may face some integration issues between Epos Now POS and 3rd-party software such as QuickBooks, Xero, payments, etc.

“Stock level was incorrect and also the Epos Now app wasn’t syncing properly.” _Customer review_

  • Epos Now POS system is not compatible with other hardware. This means when you use the Epos Now software, you also need to buy their hardware and can’t use your available equipment anymore.
Magestore POS

  • Magestore POS is easily integrated with popular business software such as accounting, payment, shipping, ERP, CRM, PIM, marketplaces, etc. via open APIs.
  • Magestore POS is also compatible with many types of hardware on the market, so you can continue to use your existing hardware to save upfront costs.
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Magento POS helps you expand without extra cost
  • Pay once and expand without limits

Magestore POS is a smart and affordable investment in the long run.

Epos Now

  • Epos Now charges you not just a license fee, but also for renting their hardware, adding more registers, and maintaining third-party integrations. You have to pay more fees for features from third-party apps that are not included in your POS solution.
  • Epos Now pricing starts from $249 with basic features of cash draw and terminal hardware. Then retailers need to pay more for payment integration, support, insurance, warranty, and more. Epos Now seems perfect for startups and small businesses but it becomes a huge cost for the unexpected annual fee deducted from your card.

  “Low cost is not permanent, you will be charged continually and realize expensive rate.” _Customer review_

Magestore POS

  • With Magestore POS, you’ll only pay once and own your solution forever.
  • Magestore doesn’t limit your POS devices, registers, and users, so you can easily scale up more store locations.
  • Your POS pricing and policy are completely transparent and you will not worry about the hidden fees.

More reasons to love Magestore

Enjoy policies that guarantee your success

Magestore offers policies to make sure retailers get the most values from your investment:

  • Free 365 days warranty
  • 90 days refund back for POS license

That is our promise to your success.

Launch successfully with our expert team

We follow a transparent implementation process with clear scope and milestone using agile framework. Magestore scales resources to meet any project sizes and new requirements, so you can save cost while still launching on the expected date.

Magestore and Epos Now comparison

Here are Magestore and Epos Now POS reviews. Compare 1:1 to find which is the better choice!

Product comparison

Magento-native

Yes

No

Compatible devices

Macs & PC, iPad, Android tablet

A variety of hardware

PC, Mac, iPad or Android device
Only Epos Now hardware

Magento editions

Open Source & Commerce

Depend on integrations

Security

Token-based authentication

PIN code lock

Offine mode

Yes

Yes but not stable

Loyalty program

Yes

No

Payment integration

Stripe, Adyen, Tyro, Square, Worldpay, Globalpayments, Dojo, PayPal, etc

Paymentsense, EVO payments, and Worldpay

Loyalty program

  • Customer profile

  • Digital gift card

  • Promo code

  • Physical gift card

  • Store credit

  • Reward point

  • No

Payment transaction

  • Cash, credit card, partial payment, split payment, contactless payment, store credits, online payment, Layaway

  • No transaction fee, depending on your payment processor

  • Contactless payments, credit and debit cards, and Apple Pay and Google Pay

  • Charge flat rate for card transaction

Customization

Yes

Very limited

Support

  • Slack, online meeting and email support

  • 90-day license refund

  • 1-on-1 onboarding

  • Live chat and phone support

  • 1-on-1 onboarding​

Pricing

  • Custom quote, pay one time, use life time

  • No hidden fees

  • Unlimited registers, devices, and users

  • Start from $249 with only payment processing function

  • Custom quote for specifical needs

  • Extra fees including transaction, hardware, implementation, and monthly support fees

Customer rating on Trustpilot

4.5/5

  • Absolute best POS solution for Magento 2

  • Seamless integration

  • Customizable

4.3/5

  • Easy to use

  • Affordable as a start

  • Deal with terminal issues

Customer rating on Capterra

4.7/5

  • Their product is dependable, reliable, and cutting-edge.

  • Great communication, excellent support

  • Best EPOS solution with Magento integration

3.3/5

  • Forefront for staff is easy to use

  • Good product, poor integration with EFTPOS and MYOB

  • Misleading billing

What customers say when switching from non-Magento system to Magestore POS

If you like the Magento platform, this is the POS for you. Having one database that streams down on PWA to all tills is genius, most companies have it backward. Incredibly fast and super easy to understand and can customize any function you desire.

Greg Penno, Owner of Mr. Pet’sPet Shop | Canada | 5 years of engagement

Magestore's gone above and beyond time and time again, to ensure that their product is dependable, reliable, and cutting-edge. They have always been true to their word, very responsive, and caring. It feels more like a partnership.

Matthieu, Owner of Upper LimitsE-cigarettes | US | 4 years of engagement

We considered many providers, but in the end, we chose Magestore because Magestore has more advantages. We saved a lot of hours using the new POS system because it’s very fast and it feels safe.

Marco Baratella, COO of Swiss Shooting GroupSporting & Outdoor | Switzerland | 3 years of engagement

From the start of the project they were highly professional, nothing was any major issue. Had some additional custom work done for our business, this was also done very slick and professional from start to finish. 100% highly recommended.

Nick Hunter, Director of McVapeUKE-cigarettes | UK | 6 years of engagement

It’s brilliant to see that it’s possible to have what we want without breaking our finances. Magestore knows how to deliver things that we have in mind and we’re impressed with the quality and time that we receive. The Magestore team is very competent in what they do.

Matheus Santos, Owner of Top ShoesFootwear | Colombia | 2 years of engagement

We decided to go with Magestore because we wanted a system that would integrate with Magento, where we would have the sales in one spot rather than two systems. Magestore POS would help to start with and then grow into what we need.

Marilena Rudd, Co Founder of HoohaaDesignWeb Agency | United Kingdom

5 Steps to switch from Epos Now to Magestore

Switching the system is not as tough as you think. Magestore is here to help you implement it quickly and successfully.

1

Consultation

Book a call to share your business needs, POS budget, and related policy
2

Building a roadmap

Prepare your compatible hardware
3

Implementation

Migrate data and set up your POS systems
4

Confirmation

Train your staff
5

Launch and maintenance

Go live and update new features

Everything in one powerful POS system

Our POS enables you to sell everywhere, expand customer pools, and manage all store operations with ease.

✅ Create and checkout orders no more than 1 minute
✅ Sync real-time data of orders, customers, inventory, and purchasing across channels to manage in a single view
✅ Apply your business loyalty programs for customers on all sales channels
✅ Give customers many choices of shopping, payment, and shipping
✅ Open API to integrate with other business systems and tools to sync data correctly and safely
✅ Customize your POS based on your requirements, easily scale up for more locations
✅ Unlimted accounts, users, and devices
✅ Pay one time, own your POS data forever
✅ Never hidden fees
✅ Onboard 1:1 throughout the project, one dedicated team to support

Magestore POS makes omnichannel easy on Magento

FAQs

Is Epos Now expensive?

Epos Now is affordable for startups and small businesses. However, you need to pay more for additional features, integrations, training, transactions, and monthly support.

Is Epos Now good?

In terms of starting costs and support, it might be a good choice for many small businesses. In terms of features, Epos Now lacks some basic functions of a complete POS, so retailers can encounter unexpected issues later. Thus, merchants need to consider the pros and cons to make the right decision.

How to cancel Epos Now?

To cancel Epos Now, you can directly contact their sales to get support. Many retailers find it difficult to cancel Epos Now, partially because they are charged every time they need support. According to Epos Now policy, customers must notify the company 30 days before canceling the contract, otherwise, they still have to deduct money from your card.

What are Epos Now alternatives?

You can consider some leading POS systems in the market as Epos Now alternatives such as Magestore POS, Square, Lightspeed, Toast, Toubistro, etc. Each POS has its pros and cons, so you need to review your business requirements, budget, POS features, and pricing carefully to find the best fit POS solution.

Don’t let your Epos Now contract slow your growth

Get your ROI faster with the POS built on Magento, dedicated to Magento merchants.

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