Acumatica Cloud ERP has many features to meet the needs of businesses across industries, including retail, construction, and manufacturing. For omnichannel retailers, Magento Acumatica integration is highly beneficial, as it facilitates the data flows between the two platforms, thus consolidating business data to simplify multiple processes, enhance business efficiency, and deliver customer frictionless shopping experience across channels.
The most popular way to connect Magento and Acumatica is using a 3rd-party connector as Acumatica isn’t natively compatible with the Adobe Commerce platform. However, many drawbacks accompany these integrators, like unstable connection or data security threats, which might affect your overall business performance.
If you wish to keep using Acumatica, we recommend the 5 best Adobe ERP connectors to help you choose the best one for your business. If you’re looking for an alternative to Acumatica for a direct connection with Magento, keep reading to learn about more optimal solutions that we’ll reveal at the end of this post!
Why need Magento Acumatica integration?
Magento Acumatica connection fosters seamless exchanges of core business data, such as inventory, products, orders, and customers between the back office Acumatica operations and Magento storefronts. The data syncs assist in effective cross-channel inventory management, faster order processing, and a simplified customer shopping experience.
- Manage inventory for multiple channels: Acumatica Magento integration passes product titles, brands, attributes, prices, quantity, and any product changes between the two systems, thus ensuring up-to-date and consistent product data across sales channels. Besides, the connection also allows you to view and track stock levels for multiple outlets and warehouses, so you can create purchase orders for restocking or make other inventory-related decisions to avoid missing a sale.
- Improve order processing for customer satisfaction: Based on the data syncs between Acumatica ERP and Magento platforms, you can choose the most convenient store to fulfill Magento orders to shorten delivery time and optimize shipping costs. More than that, transferring customers, orders, and inventory also lets you offer your customers various fulfillment options like in-store pickups, curbside pickups, or home delivery.
- Bring customers omnichannel shopping experiences: Acumatica Magento 2 connection enables you to provide customers with an ultimate shopping experience across online and offline sales channels. Besides viewing products online and selecting their favorite fulfillment type, customers can also benefit from different price settings, discounts, and omnichannel loyalty programs like store credits and loyalty points. By gathering customer preferences, purchase histories, communication, and other information, the integration gives you a holistic view of your customers to design better marketing strategies for attracting, engaging, and retaining them for more sales.
- Gain comprehensive business insights: Joining Magento and Acumatica centralizes business data from different sales channels, including total transactions, total orders, order cancellations, refunds, inventory, purchase orders, customers, payments, loyalty programs, and more. With these integrated data, you can extract complete and useful insights into your business performance to adapt your strategies quickly to achieve the desired business outcomes.
3 ways to connect Magento with Acumatica
Employing an integration connector, an iPaaS, or building custom integration are the 3 most common ways to integrate Magento and Acumatica.
Integration connectors
Specifically built to pair Magento and Acumatica for data syncs, Magento 2 Acumatica connectors are a straightforward, easy-to-use, and affordable integration solution.
- How it works: Tapping into Magento and Acumatica APIs, these connectors often come with pre-designed business workflows and rules to transmit specified data between these two platforms. However, this type of middleware can’t connect extra applications besides Acumatica and Magento, so it’s not an ideal choice for fast-growing businesses with expansion plans in the future.
- Pros and cons:
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Integration Platform as a Service (iPaaS)
An iPaaS is a feature-rich, scalable, and user-friendly application that supports connecting Magento, Acumatica, and many other additional systems for data transmissions.
- How it works: iPaaS takes advantage of Acumatica and Magento eCommerce APIs to foster the data exchanges between them. These platforms often have abundant pre-made connectors, data mapping rules, and business workflows to help you create integrations faster and easier. In addition, iPaaS provides many helpful tools to transform data (like merging, sorting, and filtering), automate business processes, and track and detect integration errors.
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Custom APIs
Custom API integration is often the go-to method for businesses that need highly tailored Magento 2 and Acumatica integration to serve their business purposes.
- How it works: You can entrust the task of developing custom integration to your in-house developers or outsource it to a 3rd-party service provider. Whichever way you choose, make sure you discuss your business requirements with them clearly before starting the integration. The technical team will then develop custom codes or solutions using the Acumatica and Magento integration APIs to move the required data. They’re also in charge of supervising, maintaining the integration, and fixing errors.
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How to choose the best solution?
To opt for the best integration solution for your business, it’s worth taking into account the following factors.
- Business requirements: Understanding your business needs, particularly the data you want to sync, the sync directions, and sync frequencies, helps you better navigate among abundant Magento 2 Acumatica integration solutions to pick the most suitable one. Also, you’d better evaluate your business situation, including the order quantity you need to process each month, the product and store numbers you have, and your expansion plans, to choose the method that can cater to both your current and future needs.
- Technical resources: An accurate analysis of your technical resources is necessary for you to opt for the best integration solution. Each method demands a particular amount of labor, equipment, and expertise to fully employ, customize, and supervise. Therefore, assessing your available resources helps determine which solution best suits your current capability, thus avoiding wasteful investment.
- Budgets: The costs for Acumatica Magento 2 integration methods also vary, from subscription-based to one-time fees, and most providers adopt a pricing hierarchy. As a result, you should examine your budget to see which one you can afford to achieve the expected efficiency without hurting your profits in the long term. Plus, it’s advisable to check whether there’s a limit on the number of orders, products, and stores you can sync between Magento and Acumatica and calculate other expenses, such as implementation, update, or customization.
Which method is best for your business hinges on your business situation. As omnichannel retailers often have fragmented data from multiple online and offline channels, they should centralize data across channels in Magento first, then transmit data from Magento to Acumatica or vice versa, which ensures smooth data transfers between the two systems. As a result, if you’re running an omnichannel retail business, employing a comprehensive solution is more optimal.
To choose a suitable integrator for your business, take a look at our list of the top 5 Magento Acumatica connectors below.
5 best connectors to integrate Acumatica and Magento
The following table shows the key features, pricing, pros, cons, and customer reviews of the 5 best Acumatica Magento connectors for your reference.
Connector | Key features | Pricing | Pros | Cons | Customer reviews |
Acumatica ERP ConnectorMagento |
| Contact for custom quotes, normally from $6,500 – $7,500 |
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SAAS Integrator |
| Contact for detailed pricing |
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eSync by KOSMOS Central |
| There are 4 pricing plans as follows.
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| 4.5/5.0 on G2
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Apiworx |
| Contact for a quote |
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| 4.8/5.0 on Capterra
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Acumatica Integration by Commercient SYNC |
| From $99/ month to sync orders, shipments, and payments Please note that the connector price is flexible and varies subject to the number of users and business requirements. |
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| 4.8/5.0 on Capterra
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5 tips for a smooth Magento Acumatica integration
Src: SAAS Integrator
- Set integration objectives: Defining clear goals is instrumental in keeping the Magento 2 Acumatica integration in the right direction. You should determine which business aspects the connection should help improve and what results you wish to obtain. With these transparent objectives, you can easily track and adjust the integration to satisfy your business requirements.
- Define data mappings and workflows: You should clarify the following factors before linking Magento and Acumatica.
- Data points: Decide what data to move between Magento and Acumatica, such as order details, order statuses, fulfillment, customer information, and inventory
- Data sync directions: Whether the data flows one way or two ways between Magento and Acumatica
- Data sync frequencies: Whether the data syncs in real time, near real time, or at scheduled intervals
Outlining this information before integrating the two systems helps you oversee the Acumatica Magento 2 integration, speed up data transfer, and guarantee system stability
- Clean data: Cleaning data and standardizing data formats before connecting Magento and Acumatica removes duplicated, incorrect, and irrelevant entries which might add extra pressure on your systems. Retaining only relevant, correct, and consistent data accelerates data transfers and ensures precise and updated information for generating useful business insights.
- Pick a good integrator: A good Magento Acumatica ERP connector matches your technical and financial capability and can help you reach your business targets. Your chosen middleware should possess essential functions to cater to your needs. Besides affordability, it also should be customizable, flexible, and scalable enough to accommodate your changing business requirements.
- Test and maintain: Testing the Magento 2 and Acumatica integration before launching helps detect and fix hidden troubles that might disrupt your business operations and customer experience. Besides, you should also assign staff to monitor and maintain the integration to diagnose errors and recognize improvement opportunities.
Introduction to Magento-native solutions for omnichannel retailers
Omnichannel retailers can choose one of the two native solutions we recommend below to connect naturally with Magento, depending on specific business scenarios.
1. A Magento-native POS to sync online and offline data with Acumatica
With disparate data from various sales channels, omnichannel retailers should centralize data across offline and online channels on Magento before syncing them with Acumatica to facilitate uninterrupted data flows between the two systems. Therefore, a Magento-native solution is more optimal for merchants selling on different channels.
If you want to keep using Acumatica ERP and need a POS to manage your physical stores and sync data with Magento, consider a Magento-native POS like Magestore. Magestore’s native POS for Adobe Commerce helps you transmit data seamlessly between online stores and the back office without extra connectors, thus ensuring data consistency and correctness. In particular, Magestore Magento POS can benefit you in many ways.
- Direct connection: Magestore Magento POS can connect with Magento without middleware. This ensures a stable and direct connection for data exchanges and saves you a large amount of money.
- Inherit Magento features: Besides inheriting Magento features, Magento-native POS can integrate with numerous Magento modules and extensions from Magento Marketplace to expand functionality like Magento MSI, thereby minimizing the customization work and saving costs.
- Fewer contact points: Reducing the number of middlemen simplifies the support process, which ensures you receive timely support to deal with system errors, bugs, glitches, or other issues.
- Data security: Limiting the number of parties operating your systems diminishes data exposure to outsiders, and shields your core business data from dangerous security attacks.
Why not a standalone POS?
A standalone POS isn’t a good option for retailers selling their products across online and offline sales channels. Let’s take a look to see why.
Magento-native POS | Standalone POS |
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2. A Magento-native ERP solution: No connector needed
4 Drawbacks of using an Acumatica Magento connector
When you decide to use middleware for Magento Acumatica integration, you should prepare for the following downsides.
- Unstable connection: Sitting between Magento and Acumatica, connectors establish an indirect connection between the platforms to sync data. However, this connection might be lost without notice as the middleware can malfunction or experience bugs or crashes at any time, causing dozens of problems for your businesses, such as data loss, data mismatch, and sync interruptions.
- High expenses: Most integrator providers charge subscription fees for their integration solutions, which can rise significantly subject to the increases in order, product, and store numbers. With the expenses for Acumatica added up, you must pay a huge total cost for a system that can work with Magento. This might end up eating into your profits in the long run.
- Multiple contact points: Relying on a 3rd-party integrator for Acumatica eCommerce connection, you involve another party in operating your systems. This means you have to contact different vendors when technical problems emerge to identify and handle the errors, which might take a lot of time and produce little efficiency.
- Security concerns: Sharing your business data with the connector providers puts you at higher security risks. Though these Acumatica ERP Magento connectors already employ advanced technologies to enhance security, they can’t completely remove security risks, such as data leakages or unauthorized access.
Benefits of using a Magento-native ERP
- Direct connection: Utilizing Magento-native ERP eliminates the need for an intermediary connector as the system can integrate directly with the eCommerce platform, which not only saves costs, and reduces errors, but also guarantees stable connections for real-time data movements.
- One contact point: Without another party engaging in your systems, you get fast and efficient support when facing errors or bugs. If a problem arises, you only need to contact the Magento ERP providers to handle it effectively.
- Low business costs: A Magento-native solution also helps decrease your business expenses as you don’t have to pay for costly 3rd-party middleware. Instead, you pay for the ERP only to have full-featured systems that connect smoothly with Magento.
- Reduced security risks: The fewer parties access your data, the less vulnerable your data becomes. Setting up a direct connection with an Adobe ERP mitigates security threats, such as data loss or data breaches.
A Magento-native ERP solution for direct Magento integration: No connector needed
Given the disadvantages when pairing Magento with Acumatica via a connector, it’s better to consider using a Magento-native solution to manage your retailing and sync data with Magento in real time.
Magestore ERP that includes Retail Management PWA (RMS) and Magento POS is a native, complete, feature-rich, and affordable pack of solutions that integrate directly with Magento for instant data exchanges. Magestore provides diverse modules to help you manage your orders, products, inventory, customers, payments, order fulfillment, procurement, employees, and reporting.
Magestore Magento ERP ( Magento POS and RMS) | Acumatica |
Direct integration:
| Indirect integration:
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Stable, fast, and easy to use
| Unstable, slow, clunky, and difficult to use
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Affordable costs
| High costs
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Conclusion
Acumatica Magento integration enables real-time data syncs between Acumatica ERP and the Magento eCommerce platform to improve business operations and streamline customer experience. There are 3 major ways you can use to bridge the two platforms: employ a connector, an iPaaS, or develop custom integration.
Though connectors are the most common integration method, they have undeniable downsides, including high business costs, unstable connection, and security risks. Depending on your business cases, you can switch to a Magento-native solution to benefit from a direct connection with Magento and lower business costs.
Magestore Magento POS is a good fit for businesses that still want to use Acumatica ERP but need a functional, powerful, native POS to run physical stores and connect with Magento for data syncs. Meanwhile, Magestore ERP with POS and RMS is an optimal alternative to Acumatica Retail to integrate directly with Adobe Commerce and centrally manage various aspects of your business.
There’s no one-size-fits-all Magento ERP integration solution for every business. Spend some time thinking of what method best serves your business objectives or discuss with our expert now!