Founded in 2013, Upper Limits Midwest is a top-scaling leader in providing e-cigarettes, vapes, glass and wellness products in Illinois, United States.
Upper Limits retailer selling across one physical store, multiple eCommerce sites and 2 warehouses. A warehouse is used for managing finished products and the other is for storing raw materials. The Magento site shares the same inventory source with the physical store.
”I think that Magestore is a great partner for our company. We’re ahead of the game by utilizing Magento and Magestore POS. We’re a growing company and as we can grow with Magestore POS and Magento, we can continue to build our systems without limitations.
- MatthieuStore Owner of Upper Limits
The company faced several retail management challenges including disjointed systems, inconsistent customer information across channels.
Upper Limits was operating with multiple separate systems. They used QuickBooks POS for managing inventory and daily operations in their physical store. But this POS system worked independently from the Magento site. So it was hard for them to control everything from sales orders, purchasing, and synchronized customer data to inventory across all channels.
When a customer places an order, their staff had to check customer information in many different places. The presence of many different systems, and little communication across sales channels led to many inaccuracies and inefficiencies along with decreased productivity.
”We’re having a lot of problems with data connectivity when using two different systems. For us, it’s important to have a unified customer view between our website and brick-and-mortar. That was a problem that we never really had a good solution to. But now, Magestore POS is the best solution to that.
MatthieuStore Owner of Upper Limits
Upper Limits has already used Magestore to centralize all operations in one place and offer an omnichannel shopping experience.
As a store owner, Matthieu headed up the project and desired the solution that can help:
Matthieu was happy that Magestore POS could meet Upper Limits’s needs and act as the best solution for his business. Now he has seen significant improvements across the business and has been on the fast track to results.
”We had looked at some other POS providers, but we just feel that Magestore is the best solution for our business. Being able to customize is huge for us. That’s really what we need and the Magestore team is great to work with for our needs.
MatthieuStore Owner of Upper Limits
Magestore POS seemed like the perfect solution, and since its adoption, the company has increased to $98,000 in total revenue in October.
“With Magestore POS, we own it and no longer need somebody else dictating our features. I mean that it’s very customizable and we could build it to our needs.”
“That’s so important to us to have an omnichannel experience and share customer data across the entire system that a lot of the other solutions didn’t have.”
“I’m working with a good team. Any issues we’ve had, you guys really work with us to solve it. I’m extremely satisfied with Magestore product and services, I definitely give five stars for you.”
Matthieu is on his way to adopt Magestore POS as the core of their business operation. He also expresses his belief in the future growth with Magestore POS.
“I think that Magestore is a great partner for our company. We’re ahead of the game by utilizing Magento and Magestore POS. We’re a growing company and as we can grow with Magestore POS and Magento, we can continue to build our systems without limitations.” Upper Limits’s mission is to offer the absolute best customer service and retail experience in the industry. They are driving the eCommerce presence, increasing product catalog to attract new customers and ultimately grow revenue. Matthieu has also planned to open several physical stores in the future.
”I just believe in this solution and I’m really excited about the future with it. I think that Magento is one of the big players. I really believe in the direction that Magento is going. I really believe in Magestore.
MatthieuStore Owner of Upper Limits
Operate your retail & grow further in the future with integrated POS system.
Accounting: QuickBooks, Xero, Sage
ERP: NetSuite, SAP, Microsoft Dynamics
Payment: Tyro, Global Payments, Stripe
Shipment: Shipstation, DPD, FedEx
Retail Management Software
Franchise POS
Magento ERP
Warehouse Management
Accounting: QuickBooks, Xero, Sage
ERP: NetSuite, SAP, Microsoft Dynamics
Payment: Tyro, Global Payments, Stripe
Shipment: Shipstation, DPD, FedEx
Retail Management Software
Franchise POS
Magento ERP
Warehouse Management
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Magento is an open-source platform that helps retailers create eCommerce websites, released on March 31, 2008, by Varien and developed on Zend Framework. In 2018, Adobe acquired Magento with a price of $1.68 billion. There are currently about 270,000 eCommerce websites running on Magento in 2022.
Most of our customers say Magento is speedy and more customizable than others; it is suitable for medium and large enterprises or fast-growing businesses with complex requirements/customizations.
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It’s worth noting that Magestore POS for other platforms like WooCommerce and Shopify is currently unavailable, but Magestore POS for Shopify is estimated to release in late 2023.
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