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Available in Magento POS and Retail Store Software
magento backorders

Transform how your retail business operates

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Over 10K retailers globally rely on Magestore POS

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We've implemeted POS solutions for customers from 50+ countries around the world

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Magestore experts have companied with entreprenuers for nearly 15 years
Magestore Case Study: Trulieve
Magestore Customer: Mr. Pet's
Magestore Case Study: Mobelaris
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Harness the power of Magento-native backorder fulfillment solution

Sell more and manage smarter with a comprehensive Magento 2 backorder solution. Unlock potentials of Magestore fulfillment solution for Magento including:

Prioritize customer needs

Customers might be disappointed and switch to your competitors if they can’t place an order in your Magento or physical store. Let your customers shop for out-of-stock items and email them the estimated delivery time and order status.

Increase sales and revenue

Backorder is an optimized solution to boost sales in high-demand seasons while effectively controlling inventory and purchasing.

Reduce storage costs

Save warehouse and store space by pick-pack-ship backorder products as soon as they arrive.

Speed up backorder fulfillment

Create and send purchase orders immediately to suppliers for restocking in the expected time.

Eliminate human errors and sales losses

Manage all backorders in a single place to avoid missing sales and satisfy customers with quick replenishments.

Transform manual backorder management into an automated and organized workflow

Magestore Magento 2 backorder is native to Magento, it works tightly with Magento and ensures accurate and constant data updates.

magestore backorder fulfillment process

An end-to-end tool to manage and fulfill backorders

  • Enable backorders in Magento, allowing customers to add items to the cart and complete online checkout.  
  • Notify customers about the order status and estimated delivery time during checkout.
  • Set the maximum amount of backorders with a Magento 2 out-of-stock threshold.
  • Create fulfillment requests with backorder as a shipping channel.
  • Create purchase orders for backorders and immediately send POs to suppliers.
  • View and manage all backorder requests in a single place.
  • Allocate and pick-pack-ship orders when items are replenished. 

Split orders for partial shipping

Allow partial fulfillment while waiting for the backorder items to be restocked and shipped.

partial shipping on pos
Track backorder status

Track backorder status and suppliers in the same place

Each backorder goes with its purchase order, allowing you to track the PO status and allocate items when they’re ready in stock. PO and inventory are also automatically updated accordingly.

Minimize backorders with demand forecasting

While backorder is inevitable, you can review restocking metrics such as lead time, daily sales, reorder point, safety stock level, and preferred stock level to forecast demand and stock up goods in time. With Magestore POS and Retail Store Software (RMS), fulfillment is as easy as a piece of cake.

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Minimize backorders with demand forecasting

Fulfill all Magento and offline orders

Control, adjust, count, and transfer inventory

Manage PO, suppliers, and restocking metrics

In-house fulfillment solution for the future of retail

With Magestore, you can grow the value of your business on a single platform. Create a unified view of your fulfillment, inventory, purchasing data, and more.

Get tailored backorder management for your specific business needs

Have a unique fulfillment workflow requirement? Don’t worry! Our expert team will give you consultation and turn it into a reality.

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10,000+ retailers around the world trust Magestore to streamline their operations

Magestore review: Capterra
Magestore review: Trustpilot
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If you like the Magento platform, this is the POS for you. Having one database that streams down on PWA to all tills is genius, most companies have it backward. Incredibly fast and super easy to understand and can customize any function you desire.

Greg Penno, Owner of Mr. Pet’sPet Shop | Canada | 5 years of engagement

Magestore's gone above and beyond time and time again, to ensure that their product is dependable, reliable, and cutting-edge. They have always been true to their word, very responsive, and caring. It feels more like a partnership.

Matthieu, Owner of Upper LimitsE-cigarettes | US | 4 years of engagement

We considered many providers, but in the end, we chose Magestore because Magestore has more advantages. We saved a lot of hours using the new POS system because it’s very fast and it feels safe.

Marco Baratella, COO of Swiss Shooting GroupSporting & Outdoor | Switzerland | 3 years of engagement

From the start of the project they were highly professional, nothing was any major issue. Had some additional custom work done for our business, this was also done very slick and professional from start to finish. 100% highly recommended.

Nick Hunter, Director of McVapeUKE-cigarettes | UK | 6 years of engagement

It’s brilliant to see that it’s possible to have what we want without breaking our finances. Magestore knows how to deliver things that we have in mind and we’re impressed with the quality and time that we receive. The Magestore team is very competent in what they do.

Matheus Santos, Owner of Top ShoesFootwear | Colombia | 2 years of engagement

We decided to go with Magestore because we wanted a system that would integrate with Magento, where we would have the sales in one spot rather than two systems. Magestore POS would help to start with and then grow into what we need.

Marilena Rudd, Co Founder of HoohaaDesignWeb Agency | United Kingdom

FAQs

What is backorder in Magento?

Backorder is an available feature in Magento that allows customers to place orders on the Magento website for out-of-stock items. Merchants will ship orders to customers only when items are ready in stock. In Magento admin, merchants can manage all Adobe Commerce backorders.

How long does a backorder usually take?

Depending on suppliers, manufacturers, and the fulfillment process, a backorder can take 7–14 days to ship. Backorders require customer patience; however, the faster your process is, the more satisfied your customers will be. To mitigate backorders, merchants should:

  • Review reorder points frequently
  • Carry safety stock
  • Invest in an inventory forecast tool
  • Work with multiple suppliers
  • etc.

Should I choose in-house or third-party backorder fulfillment?

It depends on your business model and resources. 

In-house fulfillment allows you to control the whole operation, customize your branding and packaging, and directly work with customers to enhance their satisfaction. 

In contrast, the 3PL service provider will take care of all fulfillment operations on your behalf. However, their workflow doesn’t always align with your standards and charges you a high fee.

What are the differences between Magento backorder and preorder?

While backorder allows customers to place orders for temporarily out-of-stock items and wait for shipping, preorder lets customers place orders for items that have yet to be released. 

Magento has an available backorder that merchants can use in their Magento stores but it doesn’t have a preorder feature. Merchants can install Magento preorder extensions from Adobe Commerce’s partners. 

Is backorder available in Magestore POS?

Yes, the backorder is available in all Magestore POS packages with fulfillment because it’s a part of Magento’s order fulfillment solution. Magestore POS can fulfill both Magento backorders and in-store backorders.

Does Magestore have a Magento backorder extension?

No, currently we don’t sell Magento extensions including Magento 2 backorder extension anymore. Magento 2 backorder plugin is available in the Magestore Magento fulfillment solution and can’t be purchased separately. Contact our sales representative to explore the best-fit solution for your business.

Wondering whether Magestore is for you?

Book a live demo to see it in action. The sooner you start, the more rewards you’ll gain.

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